We gladly accept returns or exchanges. Please contact firstname.lastname@example.org within 14 days of delivery. Item will be looked at on a case by case basis and may need to be shipped back within 30 days of delivery.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
**Due to the current pandemic, there are currently no guarantees for shipping. Shipping times have varied so please expect delays**
the US normally takes about 3-7 business days after being shipped out. Deliveries to
Canada vary and is estimated at 7-21 business days. International orders vary depending on where you live, expect 4-6 weeks for most international orders.
Shipping in the US ranges from $2.69 - $4.25, depending on where you live. International shipping ranges from $9.50-$15.00, also depending on where you live. Priority shipping is also available for those who want their orders quickly.
Enamel pins are shipped within 1 business day of purchase. Fulfilment time for apparel and prints are currently longer than usual and may continue to increase until Covid-19 is controlled. Expect 2-4 weeks for fulfillment. If you made a purchase on the weekend or a holiday, please add additional days accordingly as these are not business days.
Import duties, taxes, and brokerage fees are not included in the product price or handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient's responsibility as we are only charging the transportation fee for the packages. You may check with your country's customs office to determine what these additional costs will be.